Legal
Privacy Policy
Your privacy matters to us. This policy explains what information TravelPic collects, how we use it, and the choices you have.
Last updated: July 11, 2026
1. Who we are
TravelPic ("TravelPic", "we", "us", or "our") is a service operated by FC CREATORS LLC, headquartered in Buenos Aires, Argentina. TravelPic connects travelers with verified local photographers so they can book professional photo sessions wherever they travel.
This Privacy Policy applies to the TravelPic mobile application, our website, and any related services (together, the "Service"). By using the Service, you agree to the collection and use of information as described in this policy.
2. Information we collect
We collect the following categories of information:
- Account information — name, email address, phone number, profile photo, and password when you create an account.
- Booking information — session dates, locations, preferences, and messages exchanged between travelers and photographers.
- Location data — approximate or precise location, when you grant permission, to show photographers and destinations near you.
- Photos and content — images delivered through the Service, reviews, and other content you upload or receive.
- Payment information — payments are processed by third-party payment processors. We do not store your full card details; we receive only transaction confirmations and limited billing metadata.
- Device and usage data — device type, operating system, app version, IP address, and how you interact with the Service, collected to keep the Service secure and improve it.
3. How we use your information
- Provide, operate, and improve the Service, including matching travelers with photographers.
- Process bookings and payments and deliver photos.
- Communicate with you about bookings, updates, security alerts, and support.
- Personalize your experience, such as suggesting destinations and photographers.
- Prevent fraud, enforce our Terms of Service, and comply with legal obligations.
- Send marketing communications, only where permitted — you can opt out at any time.
4. How we share information
We do not sell your personal information. We share it only:
- Between users — when you book a session, the photographer and traveler each see the information needed to carry it out (name, profile, session details, meeting location).
- With service providers — hosting, analytics, payment processing, and customer support vendors who process data on our behalf under contractual safeguards.
- For legal reasons — when required by law, or to protect the rights, safety, and property of TravelPic, our users, or the public.
- In a business transfer — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Photos and content
Photos delivered through TravelPic belong to the parties as agreed in the booking terms between the traveler and the photographer. We store delivered photos to provide the Service (for example, your in-app gallery) and do not use your photos for advertising without your explicit consent.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Service, resolve disputes, and comply with legal obligations. You may request deletion of your account at any time; we will delete or anonymize your data unless we are legally required to retain it.
7. Your rights
Depending on where you live, you may have the right to access, correct, download, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below. We will respond within the timeframes required by applicable law.
8. Security
We use technical and organizational measures — such as encryption in transit, access controls, and monitoring — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
10. International transfers
Your information may be processed in countries other than your own, including Argentina and the United States. Where required, we use appropriate safeguards for these transfers.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email before the changes take effect. The "Last updated" date at the top shows the latest revision.
12. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at travelpic.app@gmail.com. FC CREATORS LLC — Buenos Aires, Argentina.